Insite Energy

Make a payment

Submit a meter reading

Tell us you're moving

No heating or hot water?

Manage your account on 'my insite'

If you are a credit billed or pay-as-you-go (PAYG) resident with a Guru Hub or Secure Pipit, log in to our online customer portal to manage your energy account on-the-go.

Log into 'my insite'

Manage your account on KURVE

If you are a pay-as-you-go (PAYG) resident with KURVE, use the online web-app to manage your energy account and view your consumption data from anywhere at anytime.

Log into KURVE

Helpful resources

Understand your energy charges

Is my consumption normal?

An engineer using a screw driver in a plant room

What is a district or communal heat network?

The Insite Energy team raising their hands and smiling

Insite Energy's responsibilities

Frequently Asked Questions (FAQs)

Why hasn't my top up appeared? (PAYG only)

What to do if I have a problem with my heating and hot water?

I have additional needs. What assistance can you provide?

I'm unhappy with my tariff. What can I do?

I'm moving out. What do I need to do?

All FAQs

"Thank you for resolving my heating issue as quickly as you could. I really appreciated your fast response, empathy over the phone considering the extreme weather conditions, and your pragmatism in resolving for me." - Hari Thatai on Trustpilot

Are you working on a development with a heat network?

Insite Energy are a national heat network metering, billing and maintenance service provider with over ten years of experience across the UK. Our specialist services are available to heat network operators, including managing agents, developers, housing associations and contractors.

Read more about the full scope of services we provide for heat networks on our client website.

Visit our client website

Two engineers reading documents in a folder in a plant room

Welcome to Insite Energy

Your heat network metering & billing provider